Friday, December 7, 2012

Welcome, Students!

As you prepare for finals week we wanted to provide some information that may be of help with our online learning system.

First, if you experience any slowness in the system while taking your tests, please be patient in waiting for Learn to respond. Closing your browser and trying again will increase the time required to take your test and may require you to contact your instructor to reset your test.

Second, visit and bookmark this blog ( where you will find the latest information about the online learning system at UNT. We created this avenue for information after listening to feedback from both the students and professors who felt that additional communication directly with the student body would help everyone keep abreast potential Learn problems and our efforts to resolve them.

Finally, we encourage you to contact your Help Desk if you have any questions or experience any problems while taking your online exams. More information, including system status, can be found on the UNT Help Desk and HSC Help Desk sites.

Wednesday, December 5, 2012

Brief Outage and Slow System Response Times

Yesterday, Dec. 4th 2012, Learn experienced a short one minute outage at 7:40am, followed by general system slowness through until aproximately 2:30 pm.

Monday, December 3, 2012

Brief Learn Outage

The UNT Learn system was down for approximately one minute today from 4:18 pm to 4:19 pm. The system is operating normally now and we are investigating the source of the outage with another ITSS team.

Friday, November 30, 2012

Brief Interruption to Learn

Learn went offline briefly this morning at 9:46 am.  The service recovered in less than 1 minute. The system is functioning normally now and we are monitoring the situation closely for further disruptions.