Friday, October 17, 2014

Learn Outage 10/17/14

At approximately 10:14 AM CST today Blackboard Learn had a brief total outage that lasted until 10:24 AM. The source of the outage affected multiple UNT services including Learn. At this time, the system has returned to normal and we will continue to keep a close eye on it for any further outages.

Please contact your regular technical support personnel if issues persist.

Wednesday, October 8, 2014

Learn Outage 10/08/14

At approximately 5:05pm CST today Blackboard Learn had a brief total outage that lasted until 5:12pm when all Learn nodes were restarted. We are presently investigating a solution for the problem, however we do not expect further issues at this time and the system is operating normally. Please contact your regular technical support personnel if issues persist.

Wednesday, April 30, 2014

Ongoing UNT Networking Issues

At approximately 1:30 PM, UNT Denton experienced a networking hardware failure that has caused networking issues on UNT Denton and Discovery Park campuses. These issues have the potential to affect all UNT services, including Blackboard Learn. You may experience slow page loads and your connection may reset. The appropriate teams are working on a solution.

Monday, April 7, 2014

Student Webmail Issues

The Office 365 mail system, starting at 1:30 pm, is currently experiencing a service outage. No student accounts are able to receive email from any source at this time, including from Learn servers. The issue is not related to Learn systems and is being worked on by the UNT mail team in conjunction with Microsoft engineers. 

Tuesday, March 25, 2014

Learn Outage 3/25/14

At approximately 12:00pm CST today, Blackboard Learn began to show slow response times for users across several nodes. Following this at 12:23pm, Learn had a brief total outage that lasted until 12:33pm when all Learn nodes were restarted. We are presently investigating a solution for the problem, however we do not expect further issues at this time and the system is operating normally. Please contact your regular technical support personnel if issues persist. 

Friday, January 17, 2014

Learn Slow Page Loads

Starting at approximately 9:55am this morning, multiple Learn nodes began to respond slowly to user requests. This would have exhibited as 6-8 second page loads whenever a user clicked on links. As not all nodes were affected, not all Learn users will have experienced problems.

Friday, November 1, 2013

UNT Campus Wide Network Outage

There appears to have been a campus wide internet outage that would have caused any users to be unable to connect to any UNT web service, including Blackboard Learn. The outage lasted from approximately 1:55pm to 2:01pm.