Learn Outage 3/25/14

At approximately 12:00pm CST today, Blackboard Learn began to show slow response times for users across several nodes. Following this at 12:23pm, Learn had a brief total outage that lasted until 12:33pm when all Learn nodes were restarted. We are presently investigating a solution for the problem, however we do not expect further issues at this time and the system is operating normally. Please contact your regular technical support personnel if issues persist. 

UNT Campus Wide Network Outage

There appears to have been a campus wide internet outage that would have caused any users to be unable to connect to any UNT web service, including Blackboard Learn. The outage lasted from approximately 1:55pm to 2:01pm.

Learn Service Interruption 5/29/2013

At approximately 8am this morning, the General Academic Building on the UNT main campus suffered a power outage, this lasted until about 10:15am when power was restored. This power outage brought down both Learn servers as well as multiple other mission critical UNT services. At this time, several system services that Learn depends on are being restored after their outages, at which time we will be able to restore Learn’s functionality. We do not have a firm eta for service restoration at this time, however all teams involved have been and are currently working diligently for a resolution. We appreciate your patience during this unplanned interruption, if you have additional questions or concerns, please contact your regular Learn technical support help desk. Thanks. 

Unexpected Outage 3/12/2013

At approximately 2:20am this morning a critical support system for Learn (https://learn.unt.edu) had unexpected problems which brought the system down for all users until 3:40am when the errors were resolved. The issue is not expected to cause further problems at this time. Thanks.