Learn Service Issue

Starting at around 2:00 a.m. this morning and ending at approximately 8:30 a.m., the Learn service has had issues connecting to its back end database and as such all users will have had a degraded Learn experience. We appreciate your patience during this unplanned service issue. If you have additional questions or concerns, please contact your regular Learn technical support help desk. Thanks.

Learn Service Restored

At this time, Learn has been fully restored to normal service. If you are still having issues please contact your regular Learn help desk.

Learn Service Issue 7/16/2013

Starting at around 2:00 a.m. this morning, the Learn service has had issues connecting to its back end database and as such all users will experience a degraded Learn experience. We are currently working with the database team to resolve this issue. We do not have a firm eta for service restoration at this time, however all teams involved have been and are currently working diligently for a resolution. We appreciate your patience during this unplanned service issue. If you have additional questions or concerns, please contact your regular Learn technical support help desk. Thanks.

Phishing Attack Targets Learn Users

Some on-campus users have reportedly been receiving fake Learn system messages that are "Blackboard Notifications" that a post has been added to their Learn courses. These phishing messages are intended to deceive the user and make them follow a link that will then ask them for their log in credentials.

If you did follow the link from the fake message and entered your log in information, please go to https://ams.unt.edu immediately and change your password. You should then notify your regular help desk team for further assistance. Thank you.